Connect Shopify and
automate customer recovery.
Connect supported Shopify shopping activity with Vakyon so important customer events can start the right recovery journey automatically.
- Shopify store connection
- Cart recovery journeys
- Checkout follow-up
- Recovered-order visibility
Example shown for illustration.
Your Shopify store knows what shoppers do. Vakyon helps you act on it.
Instead of manually checking every abandoned shopping journey, supported store activity can trigger the recovery process you configured.
Connect store activity with customer follow-up.
Use Shopify shopping activity
Connect supported Shopify customer and order activity with Vakyon recovery journeys.
Start customer follow-up
When an eligible event happens, Vakyon can start the recovery journey configured for your store.
Bring shoppers back
Guide shoppers back to continue the purchase they already started.
See what happened
Understand whether the shopper returned and whether an order was completed after recovery.
A shopper leaves. Vakyon helps continue the conversation.
Customer leaves the purchase
The shopper has shown buying interest but leaves before completing the order.
Recovery journey starts
Vakyon uses the configured recovery rules to start the appropriate customer follow-up.
Customer comes back
If the shopper returns and purchases, your team can understand the recovery journey that happened before the completed order.
Example journey shown for illustration.
Shopify and Vakyon working together.
Connect Shopify
Your Shopify store is connected with Vakyon through the supported integration flow.
A shopper takes action
The shopper adds products, starts checkout or reaches another supported ecommerce event.
Vakyon receives the event
Relevant Shopify activity is used to start the configured customer journey.
The shopper is followed up
The eligible customer receives the recovery follow-up configured by your team.
You see the result
Vakyon helps connect recovery activity with what happened afterward in the buying journey.
Use Vakyon across important Shopify customer moments.
Common questions about Shopify + Vakyon.
What does the Shopify integration do?
It connects supported Shopify ecommerce activity with Vakyon customer recovery journeys.
Can I use it for abandoned carts?
Vakyon supports abandoned-cart recovery journeys where the required Shopify activity is available through the connected store.
Can it help with checkout recovery?
Supported checkout activity can be used as part of configured checkout recovery journeys.
What happens after a shopper purchases?
Where configured, unnecessary recovery follow-up can stop after the purchase is completed.
Can I see recovered orders?
Vakyon helps connect supported recovery activity with ecommerce order activity so your team can understand what happened after follow-up.
Do I need to manually follow up every Shopify customer?
The purpose of Vakyon automation is to reduce repetitive manual follow-up by running configured journeys when eligible events occur.
Turn Shopify shopping activity into useful customer follow-up.
Connect your store, configure your recovery journeys and give your team clearer visibility into what happens after shoppers leave.